I am not really sure, but again I am quite certain,
They are people here just to make your day grey.
Ever since I work in a call center,
I am trained to be numb with all the emotions one should have,
When they shoot you with swear word,
They yell at you
They claimed that you yell at them
You being threaten
You have caller crying and shouting in the other end.
You are just be fine tuned
To be better in this place